Book now! +49 211 418 4890

  
Help

Help Topics

 

 
  Home
Special Offers
Travel Agents
My Account
  Support
 
Frequently Asked Questions (FAQ)
Q- How can I book a hotel using this site?
A- Select a city on the map, or enter the city name in the search field. Enter your desired dates and click on serach. The displayed hotels on the right side are all available for the desired period.
Q- Why do I need a credit card?
A- Credit card is only used to guarantee the booking and avoid abuse and faked bookings. It will not be charged at the time of reservation. Upon departure from the hotel you will be asked for payment.
Q- Is it secure to use my Credit Card information to guarantee the booking?
A- We use most contemporary security technolgy to ensure no information exposure at any time during booking process.
Q- What happens if I cancelled a booking?
A- If your booking is cancelled within the free of charge cancellation period no charges will be applied.
Q- What happens if no availabilty was found in the system?
A- In this case please fill out the reservation inquiry. We will contact you latest within 48 with alternative offers.
Contact us
If you have a question or wish to contact us, please fill in the form below!
  Your question or comment
 
Your e-mail Address
 
   
Contact us:
Phone: +49 211 4184890
Fax: +49 211 41848970
Copyright REZ:ONLINE HOTEL NETWORK 2008
All rights reserved  |  		Home  |  Support  |  Masthead  |  Site map  |  RHN  |  Terms & conditions THIS SITE IS SECURED BY SECURED BY EuropeanSSL.EU