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Frequently Asked Questions (FAQ)
Q- How can I book a hotel using this site?
A- Select a city on the map, or enter the city name in the search field. Enter your desired dates and click on serach. The displayed hotels on the right side are all available for the desired period.
Q- Why do I need a credit card?
A- Credit card is only used to guarantee the booking and avoid abuse and faked bookings. It will not be charged at the time of reservation. Upon departure from the hotel you will be asked for payment.
Q- Is it secure to use my Credit Card information to guarantee the booking?
A- We use most contemporary security technolgy to ensure no information exposure at any time during booking process.
Q- What happens if I cancelled a booking?
A- If your booking is cancelled within the free of charge cancellation period no charges will be applied.
Q- What happens if no availabilty was found in the system?
A- In this case please fill out the reservation inquiry. We will contact you latest within 48 with alternative offers.
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Phone: +49 211 4184890
Fax: +49 211 41848970
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